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Posted: Wed May 11, 2005 4:25 am Post subject: Criticism of BSC
Guys,
Obviously everyone on this board is an advocate of the BSC approach but I'm sure that it must have its detractors. In order to give some balance to a piece I'm doing on its use in the public sector I'd be grateful for any thoughts that you may have.
TIA
Posted: Tue Dec 06, 2005 6:54 am Post subject: Criticism of BSC
Based on the date not sure that this post is still valid but for government agencies they typically use something called athe "Logic Model" which is in response to the Government Performance and Results Act (GPRA).
From a lot of Kaplan Norton case studies(Strategy maps) that I have worked though I can sefly say that public sector organisations now place the Financial perspective at the bottom and not at the top.
This way first priority is given to the customer perspective but the financial aspect is not totally disregarded, therefor still providing some kind of balance.
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